{"id":41,"date":"2025-09-24T11:34:28","date_gmt":"2025-09-24T11:34:28","guid":{"rendered":"http:\/\/www.guedouar.louisst.o2switch.site\/blog\/?page_id=41"},"modified":"2025-11-05T00:21:18","modified_gmt":"2025-11-04T23:21:18","slug":"bts-ndrc","status":"publish","type":"page","link":"https:\/\/www.guedouar.louisst.o2switch.site\/blog\/bts-ndrc\/","title":{"rendered":"BTS NDRC"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\"><strong>Pr\u00e9sentation du BTS NDRC \u00e0 SupAlta Lyon<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Le BTS N\u00e9gociation et Digitalisation de la Relation Client (NDRC) propos\u00e9 par SupAlta \u00e0 Lyon est une formation de haut niveau qui pr\u00e9pare les \u00e9tudiants \u00e0 devenir des sp\u00e9cialistes en relation client. Ce programme allie techniques commerciales, comp\u00e9tences en n\u00e9gociation et utilisation d&rsquo;outils num\u00e9riques. \u00c9tablie \u00e0 Lyon, SupAlta dispose d&rsquo;un environnement contemporain et professionnel, avec des intervenants provenant directement du milieu entrepreneurial.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Pourquoi choisir SupAlta Lyon ?<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>P\u00e9dagogie innovante<\/strong> : Alternance de cours th\u00e9oriques et de mises en situation professionnelle.<\/li>\n\n\n\n<li><strong>Partenariats entreprises<\/strong> : De nombreuses opportunit\u00e9s de stages et d\u2019alternance avec des entreprises locales et nationales.<\/li>\n\n\n\n<li><strong>Environnement stimulant<\/strong> : Campus \u00e9quip\u00e9 d\u2019outils digitaux et espaces collaboratifs.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Tableau des mati\u00e8res et horaires<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>1\u00e8re Ann\u00e9e<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Mati\u00e8re<\/th><th>Heures\/semaine<\/th><\/tr><\/thead><tbody><tr><td>Culture g\u00e9n\u00e9rale et expression<\/td><td>3h<\/td><\/tr><tr><td>Langue vivante \u00e9trang\u00e8re 1 (Anglais)<\/td><td>3h<\/td><\/tr><tr><td>Culture \u00e9conomique, juridique et manag\u00e9riale<\/td><td>4h<\/td><\/tr><tr><td>Relation client et animation de r\u00e9seaux<\/td><td>6h<\/td><\/tr><tr><td>N\u00e9gociation et digitalisation de la relation client<\/td><td>8h<\/td><\/tr><tr><td>Gestion de projet<\/td><td>2h<\/td><\/tr><tr><td>Ateliers professionnels<\/td><td>4h<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2\u00e8me Ann\u00e9e<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Mati\u00e8re<\/th><th>Heures\/semaine<\/th><\/tr><\/thead><tbody><tr><td>Culture g\u00e9n\u00e9rale et expression<\/td><td>3h<\/td><\/tr><tr><td>Langue vivante \u00e9trang\u00e8re 1 (Anglais)<\/td><td>3h<\/td><\/tr><tr><td>Culture \u00e9conomique, juridique et manag\u00e9riale<\/td><td>3h<\/td><\/tr><tr><td>Relation client \u00e0 distance et digitalisation<\/td><td>7h<\/td><\/tr><tr><td>N\u00e9gociation et gestion de la relation client<\/td><td>7h<\/td><\/tr><tr><td>Gestion de projet<\/td><td>3h<\/td><\/tr><tr><td>Stage en entreprise<\/td><td>16h<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">Nous retrouver:<\/p>\n\n\n\t\t\t<div \n\t\t\tclass=\"wp-block-uagb-google-map uagb-google-map__wrap uagb-block-0113c473     \"\n\t\t\tstyle=\"\" >\n\t\t\t\t<embed\n\t\t\t\t\tclass=\"uagb-google-map__iframe\"\n\t\t\t\t\ttitle=\"Carte Google pour \"\n\t\t\t\t\tsrc=\"https:\/\/maps.google.com\/maps?q=38%20rue%20pierre%20dupont&#038;z=12&#038;hl=fr&#038;t=m&#038;output=embed&#038;iwloc=near\"\n\t\t\t\t\twidth=\"640\"\n\t\t\t\t\theight=\"217\"\n\t\t\t\t\tloading=\"lazy\"\n\t\t\t\t><\/embed>\n\t\t\t<\/div>\n\t\t\t\n\n\n<div class=\"wp-block-uagb-countdown uagb-block-1d4b6dde\"><div class=\"wp-block-uagb-countdown__box wp-block-uagb-countdown__box-days\"><div role=\"timer\" aria-live=\"off\" class=\"wp-block-uagb-countdown__time wp-block-uagb-countdown__time-days\">&#8211;<\/div><div class=\"wp-block-uagb-countdown__label\">DAYS<\/div><\/div><div class=\"wp-block-uagb-countdown__box wp-block-uagb-countdown__box-hours\"><div role=\"timer\" aria-live=\"off\" class=\"wp-block-uagb-countdown__time wp-block-uagb-countdown__time-hours\">&#8211;<\/div><div class=\"wp-block-uagb-countdown__label\">HOURS<\/div><\/div><div class=\"wp-block-uagb-countdown__box wp-block-uagb-countdown__box-minutes\"><div role=\"timer\" aria-live=\"off\" class=\"wp-block-uagb-countdown__time wp-block-uagb-countdown__time-minutes\">&#8211;<\/div><div class=\"wp-block-uagb-countdown__label\">MINUTES<\/div><\/div><div class=\"wp-block-uagb-countdown__box wp-block-uagb-countdown__box-seconds\"><div role=\"timer\" aria-live=\"off\" class=\"wp-block-uagb-countdown__time wp-block-uagb-countdown__time-seconds\">&#8211;<\/div><div class=\"wp-block-uagb-countdown__label\">SECONDS<\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Pr\u00e9sentation du BTS NDRC \u00e0 SupAlta Lyon Le BTS N\u00e9gociation et Digitalisation de la Relation Client (NDRC) propos\u00e9 par SupAlta [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center 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